Response from supplier:
Dear, wish you a nice day and everything goes well.
we applogized that our samples don't satisfied you, based on the number of stars you submitted, do we want to determine if you are not satisfied with the color and shipping? If yes, I think there is some misunderstanding between us, because the shorts are made of different fabrics, it is normal to have some color difference, even if it is the same fabric with the same color, different batches will have a little color difference, too. As for the transportation, although I told you that I applied for free for you, it was actually deducted from my salary, so it caused a little delay. In addition to these two points, may we know which part you don't satisfied with our samples, either? We can improve and adjust it for you :) Can you give us one more chance to make it perfect?
We are a very service-oriented factory and we value the relationship we have with our customers, really looking forward to your reply, thank you in advance:)
24 Apr 2024